Apple sold over 5 million iPhone 5’s the first weekend they were made available, setting records once again. We can count on Apple to be successful because they stand for something specific, valuable, and desirable, and because they deliver every time. Over the years Apple has mastered simple, compelling, and direct brand messages. When they launch a product like the iPhone 5, the campaign is memorable, disciplined, and focused. There’s no ambiguity as to the message or the target audience, and their sales numbers prove the power of this approach.
Brands differentiate themselves in the marketplace by clearly articulating what they represent, who their audience is, and why they matter to that audience. By developing a brand strategy that is focused, simple, and meaningful, they deliver a message that connects with consumers. This brand focus lets them stand out from the crowd.
American Express is another great example. By portraying themselves as the card of choice for the sophisticated, smart, and worldly, they have become one of the world’s top destination and travel industry brands. American Express entices consumers to be a part of their world, and they have become one of the most recognized brands in the market.
Developing brand focus is only part of what it takes to be a strong, differentiated player in your market. Once a brand takes a stand, it must maintain that position by providing a clear voice, creating compelling and succinct messaging, and ensuring that all behaviors are on strategy. And of course, like Apple and Amex, they must deliver. When brands try to be everything to everyone, they end up being nothing to anyone. Brands that establish a strong position and deliver on their promises are the ones that make a difference in the market.